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FSUCU E-Statements

Click Here to Access E-Statements (New Platform)

In order to continue providing you with the safest and easiest way to access your account information, we have upgraded our e-statement platform. Benefits of this upgrade include:

  • More Convenient
  • With the old platform, your estatements were available starting the month you enrolled moving forward. With the new system, once enrolled, you can view all statements starting from 2012 moving forward.

  • More Secure
  • Multi-factor authentication including use of TOKENS. Security tokens are used to prove one's identity electronically (as in the case of a customer trying to access their bank account). The token is used in addition to or in place of a password to prove that the customer is who they claim to be. The token acts like an electronic key to access something.
  • More To Come
  • The new estatement platform sets the foundation to be able to offer other secure, electronic services in the near future such as electronic delivery and storage of teller transaction receipts.

New to E-Statements?

Step 1: Log into Virtuoso, click on "Your Preferences" then "estatement selection" - select electronic from the drop-down menu. You will also want to confirm your email address on the right side of the page. If you don't have access to Virtuoso Online Banking, we can email you the Electronic Records Consent Form via docusign or you can download it here.

Step 2: Watch this step-by-step video tutorial for instructions.
IMPORTANT: Please note that once the token has been sent, you will need to keep the window open until you are done typing in the token or you will have to have a new token reissued. If the window is closed or refreshed, a new token will be required.

HowToSignUpForEstatements from FSU Credit Union on Vimeo.

Special Note for Existing Estatement Users New to this Platform: If you are already currently enrolled using estatement, use the same password as the old platform. There is a "Forgot My Password" link if you need help remembering it.

Whether you are shopping around for the perfect certificate or are just looking for a new checking account, we have the options that you want. We specialize in creating accounts that meet your individual needs.
Are you ready to get a great rate on that perfect new or used vehicle? Well you have come to the right place because we create value for our members through our innovative loan products. We also offer great rates on our mortgage products.
With electronic services like Internet Banking, ATMs, touch-tone phone services, and debit cards you're able to access your Florida State University Credit Union account anytime -- 24-hours a day, 7 days a week -- to view cleared checks, transfer funds between accounts, reorder checks, make loan payments, receive cash, and much more.
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