The FSU Credit Union management team was overjoyed to name Angela Chrisinger, Financial Services Representative, Employee of the Quarter at the recent quarterly team meeting. Angela is the epitome of staying calm under pressure, serving members in a busy and, at-times, stressful support center. But, Angela isn’t just known for her calm and collected nature, she also consistently goes above and beyond to keep the FSU Credit Union TORCH promise to Teach the membership, Offer products and services, be Reliable in our service delivery, be Cheerful in how we serve, and Hear what our members say.
We repeatedly receive member compliments on Angela, and one of our members had this to report recently regarding her experience working with Angela on a loan application:
“She made the beginning process so simple and easy. Angela had a wonderful attitude the whole time. She was very helpful and knowledgeable about the products your credit union offers. I’m sure you know Angela is an asset to your credit union, especially in the world today, where there are so many negative customer service representatives. You have a great and super friendly employee.”
Here’s what Angela had to say after winning the Employee of the Quarter award:
“I am so grateful that we recognize employee’s at FSUCU like this. It makes me enjoy what I do even more when I know that I’m appreciated and that what I do is noticed! You don’t get that at very many places of employment and I feel spoiled (and love it). I also love that I can make others happy by having a positive attitude! I am happy every time a member gets off the phone satisfied.”
If you’ve had a great experience with an FSU Credit Union team member, we want to hear from YOU! Visit our new member feedback page, www.fsucu.org/promise to share your story.