FSU Credit Union is dedicated to providing our members with the resources they need to make strong financial decisions. That’s why we are proud to announce we now have not just one, but FIVE Certified Credit Union Financial Counselors on board!
They have all successfully completed the CUNA Financial Counseling Certification Program. This program was designed to equip credit union professionals in various positions (from lending to collections to member service representatives) to better serve their members. The training teaches how to counsel members so they can budget better, smartly save, pay down debt, and plan for their financial futures.
Amber Balbosa has been serving FSU Credit Union since 2018 and is currently serving FSU Credit Union as Member Services Specialist I. Amber says, “I look forward to serving the members with the tool belt full of financial advice that the CUNA courses have supplied me with.”
Dawson Brown is currently serving as our Compliance Fraud Analyst and has been with the credit union since 2018. This class prepared him to help members with all aspects of their financial needs including saving for retirement, bankruptcy, and everything in between. He says, “I am looking forward to helping our members gain control of their financial future through helping them stay one step ahead of financial scams.”
Our other Certified Financial Counselors include Jack Clavenna, Teller II, who has been with the credit union since 2019; Jessica Houston, North Monroe Branch Supervisor, employed with us since 2015; and, Ashlee Young, Member Services Specialist I, part of the FSU Credit Union team since 2017. They are all excited to begin guiding our members toward financial freedom.