Hurricane Michael Updates

10/17/18 1:00 p.m. EST Update

All FSU Credit Union and Tree Capital Credit Union branches are fully functional and ready to serve our members and community.

We thank you for your patience while we assessed the safety of our team and worked through the complexities of reopening the branches after the necessary closures. And, we appreciate your understanding should we experience any intermittent connectivity issues as we transition back into normal operations.

We know that, for some, this storm has created financial challenges, and we are here to help any way we can. We are offering the following services in the wake of Hurricane Michael:

Special Skip-A-Pay Options
We will be starting our annual Skip-A-Pay program immediately and this year will be allowing members to skip up to TWO loan payments for October, November, or December. Also, the entire $15 processing fee will be donated to hurricane relief efforts. Standard Skip-A-Pay rules and restrictions apply.* For more information, visit our Skip-A-Pay program page.

Emergency Assistance Loans
Emergency assistance loans are available for qualifying members with same-day funding. Contact us for details. Some restrictions apply.*

Home Equity Loans
Ask us how you can leverage the equity in your home with a home equity line of credit options with no closing costs.*

For more information on these services, please visit one of our seven branch locations, or contact us at support@fsucu.org,  (850) 224-4960 or toll free at (877) GO-FSUCU (877-463-7828) Monday – Friday from 8:00 A.M. to 6:00 P.M. Eastern Time.

Finally, please review the available ways you can access FSU Credit Union accounts and this helpful information:

  • Surcharge-free ATMs available to our members nationwide: ATM Locator
  • More than 5,000 branches in our shared branching network: Shared Branch Locator
  • Automated account information by phone: Call (850) 205-9923 OR (850) 224-4960, Option 1, OR toll free (877) GO-FSUCU, Option 1
  • Online Banking: Online Banking Log In
  • Mobile Banking App: Download from the Apple App Store or Download from Google Play
  • Credit Card Questions: Call 800-449-7728
  • Debit Card Questions: Call 888-267-5256

*Please visit our Disaster Assistance Services page for complete terms, conditions, and restrictions.