Credit card lock

Provided through CyberScout

FSU Credit Union members are eligible to receive identity theft protection at a special, low price through CyberScout. CyberScout will keep a watchful eye on your credit information to keep your identity safe and privacy levels high. If CyberScout detects potentially unscrupulous activity, you will receive an alert followed by access to 24/7 full resolution support from experienced fraud specialists who will help you every step of the way. For additional information, you can call CyberScout at 877.432.7463.

Identity Theft Protection is only $3.95/month and includes:

  • Proactive services to reduce risk. Discover quick and easy steps to protect your good name.
  • Credit Monitoring Service. Your personal records and information in your TransUnion credit file will be monitored, giving you the ability to review your credit score and access your annual report to help mitigate the effects of identity fraud.
  • Unlimited resolution. Assistance for identity theft victims from fraud investigators who guide you until your identity is restored.
  • Document replacement. Whether identification or documents were stolen, lost or damaged in a natural disaster or other event, specialist are on-call to provide support during the process of replacing items.
  • If your identity is stolen, we will help restore your credit and good name. You may be reimbursed – up to $25,000 per policy period – for covered expenses including:
    • Attorney’s fees. Covers attorney costs if you’re sued by merchants or collection agencies, if you need help to remove inaccurate criminal or civil judgments or to challenge inaccuracies in your credit report.
    • Lost wages (up to $250 a day/$5,000 maximum). If you need to take time off to deal with identity theft issues.
    • Loan reapplication fees. If you need to reapply for loans you’re denied solely due to identity theft.

Plan Details

For only $3.95/month (per SSN) the FSU Credit Union Identity Theft Protection Plan includes:

LifeStages (proactive support and full-service resolution assistance 24/7, including services for):

  • Child, financial, tax, medical, employment, and other forms of identity theft
  • Annual TransUnion credit report
  • Social media or email compromise
  • Annual TransUnion credit score
  • Phishing
  • Privacy settings support
  • Daily TransUnion credit file monitoring
  • Military and travel support
  • $25,000 identity theft reimbursement expense
  • Assisted living and estate support
  • Break-in recovery
  • Document replacement
  • Data breach assistance

FraudScout Credit Monitoring:

  • Annual TransUnion credit report
  • Annual TransUnion credit score
  • Daily TransUnion credit file monitoring
  • $25,000 identity theft reimbursement expense